Privacy Policy
At RESIDENTIAL POWER WASHING, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us online, specifically related to our Residential Power Washing services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
When you visit our website or contact us for Residential Power Washing services, we may collect the following types of information:
a) Personal Information
- Contact details: Name, phone number, email address, mailing address
- Service details: Property address, type of service requested, appointment scheduling information
- Payment information: Billing details if you make a payment through our site or over the phone (note: payment processors handle card details securely and do not share full card information with us)
b) Non-Personal Information
- Technical data: IP address, browser type, operating system, device information
- Usage data: Pages visited, time spent on site, click patterns, referring websites
- Cookies and tracking technologies: See section 4 below for details
2. How We Use Your Information
We use the information collected for the following purposes:
- To provide and manage our Residential Power Washing services: Schedule appointments, communicate with you, and deliver the services you request
- To process payments and billing: Ensure smooth and secure payment processing
- To improve our website and services: Analyze usage patterns and trends to enhance user experience and service quality
- To communicate promotional offers and updates: Send newsletters, service reminders, or special promotions (you can opt out anytime)
- To comply with legal obligations: Respond to lawful requests and prevent fraud or abuse
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers and contractors: Trusted partners who help us operate our business, such as payment processors, email service providers, or scheduling platforms — all of whom are required to keep your data confidential and secure
- Legal authorities: When required by law or to protect our rights and safety
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction with safeguards in place
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and customize content. Cookies are small data files stored on your device.
- Types of cookies we use:
- Essential cookies: Necessary for website functionality
- Performance cookies: Help us understand how visitors use our site
- Advertising cookies: Used to deliver relevant ads (third-party cookies may be involved)
You can control or disable cookies through your browser settings, but this may affect website functionality.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include:
- Encrypted data transmission (SSL/TLS)
- Secure storage systems
- Access controls and regular security audits
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the information we hold about you
- Correction: Ask us to update or correct inaccurate data
- Deletion: Request that we delete your personal information, subject to legal obligations
- Opt-out: Unsubscribe from marketing communications at any time
- Data portability: Obtain a copy of your data in a portable format
To exercise these rights, please contact us at [contact email].
7. Children’s Privacy
Our services and website are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
8. Third-Party Links
Our website may contain links to third-party websites or services for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Effective Date” above and notify you through the website or direct communication where appropriate. We encourage you to review this page periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal data, please contact us: